What to Expect with HostKana
HOSTKANA SUPPORT

When you run into an issue, a company's support can make or break the experience. A fast and smart support reply can permanently improve your experience with a company, while a slow and unhelpful reply might make you certain you will never do business with them again. At HostKana, we understand that no one likes contacting support, and we make every interaction count (positively!)



BY THE NUMBERS
OUR SUPPORT STATISTICS
4
Dedicated Staff Members
24/7/365
Hours of Operation
23 minutes
Average reply time
9/10
Ticket Rating
OUR HOSTING SERVICES

We have carefully calculated the pricing of our hosting services to allow us to provide a great value without overloading our servers, while maintaining other important factors like speed, uptime, and redundancy. You can expect to get the most important features from our hosting, without paying too much.



OUR HARDWARE AND NETWORK

HostKana uses resilient networks and brand-new hardware. We believe in using new hardware due to the lower failure rates and speed improvements over older hardware. Similarly, we use resilient networks to ensure that uptime can be as high as possible. Whether you have a shared hosting account or a dedicated server, you can expect to be using new hardware and be on a fully redundant network.



OUR PHILOSOPHY

Above all, HostKana aims to be a web host that our customers actually like using. We believe in being transparent, honest, and in making decisions that help our customers, not investors. We are innovators in the industry, and we think you'll be excited to see what is coming from us next.



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